Last Updated: June 2026

Welcome to MuxChain. These Terms of Service govern your access to and use of the MuxChain platform, website, applications, and related services.

By creating an account or using MuxChain, you agree to be bound by these Terms.

1. Eligibility

To use MuxChain, you must:

- Be legally capable of entering into binding agreements.
- Comply with all applicable laws and regulations.
- Provide accurate and complete account information.
- Maintain the security of your account credentials.

MuxChain reserves the right to refuse service, suspend accounts, or terminate access at its sole discretion where permitted by applicable law.

2. Account Registration

Users are responsible for:

- Maintaining accurate account information.
- Protecting login credentials.
- Restricting unauthorized access to their accounts.
- Promptly reporting any suspected security incidents.

You are responsible for activities that occur under your account.

3. Services

MuxChain provides digital asset related services, including but not limited to:

- Digital asset custody
- Deposits and withdrawals
- Internal transfers
- Wallet services
- Digital asset exchange features
- Future fiat-related services where available

Services may be modified, suspended, or discontinued at any time.

4. Digital Asset Risks

Digital assets involve significant risks, including:

- Market volatility
- Liquidity risks
- Blockchain network congestion
- Smart contract vulnerabilities
- Regulatory changes
- Losses resulting from user mistakes

You acknowledge that digital asset values may fluctuate significantly and that losses may occur.

MuxChain does not guarantee profits, investment returns, or asset appreciation.

5. Custodial Services

MuxChain operates custodial wallet infrastructure.

Assets deposited into MuxChain may be managed through custodial wallets and internal ledger systems. Users acknowledge that MuxChain maintains custody of assets held within the platform.

6. Deposits and Withdrawals

Users are responsible for:

- Sending assets to correct wallet addresses.
- Selecting correct networks.
- Providing accurate withdrawal information.

Transactions sent to incorrect addresses, unsupported networks, or unsupported assets may not be recoverable.

Withdrawal requests may be subject to review, processing delays, security checks, limits, and compliance requirements.

7. Fees

Certain services may include fees.

Applicable fees may be displayed before transaction confirmation or published elsewhere on the platform.

MuxChain reserves the right to modify fees at any time.

8. Prohibited Activities

Users may not:

- Violate any law or regulation.
- Use the platform for fraud, money laundering, terrorist financing, or other unlawful activities.
- Attempt unauthorized access to systems or accounts.
- Interfere with platform operations.
- Use automated systems in a manner that harms platform performance.
- Submit false information during account creation or verification.

Violation of these rules may result in account suspension or termination.

9. Compliance and Verification

MuxChain may request additional information, identity verification, or documentation at any time.

Failure to provide requested information may result in restrictions on account activity.

10. Service Availability

MuxChain strives to maintain reliable services but does not guarantee uninterrupted availability.

Services may experience downtime due to:

- Maintenance
- Network issues
- Security incidents
- Third-party provider failures
- Circumstances beyond our control

11. Limitation of Liability

To the maximum extent permitted by law, MuxChain and its operators shall not be liable for:

- Loss of profits
- Loss of business opportunities
- Market losses
- Indirect or consequential damages
- Delays caused by third-party services
- Blockchain network failures
- User errors

Users assume responsibility for decisions made using the platform.

12. Suspension and Termination

MuxChain may suspend, restrict, or terminate access to accounts when:

- Required by law
- Security concerns arise
- Fraudulent activity is suspected
- These Terms are violated

13. Intellectual Property

All platform content, branding, logos, software, designs, and materials are the property of MuxChain or its licensors.

Users may not copy, distribute, or reproduce platform materials without authorization.

14. Modifications

MuxChain may update these Terms from time to time.

Continued use of the platform following updates constitutes acceptance of the revised Terms.

15. Contact

Questions regarding these Terms may be directed to MuxChain through the official support channels provided on the platform.

By using MuxChain, you acknowledge that you have read, understood, and agreed to these Terms of Service.